The most powerful cx platform ever built

The AI powered platform to engage your customers

About us

DEEP MARKETING

We have one purpose : Customer Experience. We are customer obsessed and we work hard on data to make it relevant for you. What are our strengths? We are a team of CX Experts working together with the best Data scientists and AI Engineers. Our state of mind ?
We strive to shape breakthrough experiences for you. That is the key to success.
We will help you to achieve this goal.

WHY DEEP MARKETING ?

  1. End to End Customer Experience Management Tool
  2. AI inside : the power of semantic and ontological analysis in your hand
  3. Tailor Made solution for your business
  4. Easy Implementation : activate CX throughout your organization
About us About us

Features

Deep marketing - Collect all the data

Collect all the data

Get feedback from customers : wherever they are through apps, websites, email, SMS. Improve your response rates and collect a huge amount of data thanks to our C-sat solution.

Data aggregation from IoTs : Collect sounds, voices, images in your outlets and around.

Deep marketing - Analyze

Analyze

Make your data relevant : thanks to our powerful AI engine, Semantic analysis gives you the right categorization of insights.

Huge speech recognition capabilities (Speech to text)

Voice analysis to identify, interpret and understand clients’ moods (affective computing)

Deep marketing - Monitor

Monitor

Engage your teams : Get the right information to the right people in real time and make anybody an expert. We build flexible dashboards and pre-configured reports for each role in your organization.

Deep marketing - ACT

ACT

Improve Customer Experience : Identify at-risk customers, initiate improvements in products, services and across the entire customer journey !

Our solutions

  • VERBATIM ANALYSIS
  • AUDIO VIDEO ANALYSIS
  • CX SCORING (NPS,CES)
  • REAL TIME NOTIFICATIONS
  • IMPROVEMENT SUGGESTIONS
Our solutions

5 AI ENGINES TO COLLECT AND ANALYZE ALL THE CUSTOMER DATA

SEMANTIC ANALYSIS SEMANTIC ANALYSIS

SEMANTIC ANALYSIS

(Concepts and categories identification)

SPEECH TO TEXT SPEECH TO TEXT

SPEECH TO TEXT

(and semantic analysis on collected data)

EMOTION RETRIEVAL IN VOICES EMOTION RETRIEVAL IN VOICES

EMOTION RETRIEVAL IN VOICES

(audio flow analysis)

EMOTION DETECTION ON FACES EMOTION DETECTION ON FACES

EMOTION DETECTION ON FACES

(video streams analysis)

PLATFORM MACHINE LEARNING PLATFORM MACHINE LEARNING

PLATFORM MACHINE LEARNING

(Real time automated data processing)

Our Values

We work with passion and clarity on the design and development of full-stack software solutions for disruptive companies, providing support for decision making and developing systems that are true to the core ideas.

Deep marketing -  Commitment
Commitment
Deep marketing -  Excellency
Excellency
Deep marketing -  Passion
Passion
Deep marketing -  Leadership
Leadership

IF YOU NEED SOME HELP OR WANT TO LET US KNOW SOMETHING, PLEASE GET IN TOUCH !